Privacy Policy

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Privacy Policy

1. Introduction

Fito Vita SR (hereinafter referred to as the “Company”, “we”, “us”, or “our”) is committed to protecting the personal data of its partners, customers, and website visitors, and to complying with all applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Romanian legislation.

2. Personal Data We Collect

The Company may process the following categories of personal data:

• name
• email address
• phone number
• company name and position (in case of business contacts)
• message content submitted via contact forms or email
• technical data such as IP address, browser type, and website usage data

3. Purpose of Data Processing

Personal data are processed for the following purposes:

• communication and responding to inquiries
• preparation of offers, contract conclusion, and performance
• maintaining business relationships
• compliance with legal and regulatory obligations
• operation, security, and improvement of our website and services

4. Legal Basis for Processing

Personal data are processed based on one or more of the following legal grounds:

• the data subject’s consent
• performance of a contract or steps prior to entering into a contract
• compliance with a legal obligation
• the legitimate interests of the Company

5. Data Retention Period

Personal data are stored only for as long as necessary to achieve the purposes for which they were collected or as required by applicable Romanian or EU legislation.

6. Data Disclosure and Data Processors

Personal data may be disclosed only:

• to public authorities, when required by law
• to trusted data processors (e.g. IT service providers, accounting services) acting on our behalf and subject to appropriate confidentiality and data protection obligations

The Company does not transfer personal data outside the European Union unless appropriate safeguards are in place.

7. Rights of Data Subjects

Under the GDPR, you have the right to:

• request access to your personal data
• request rectification of inaccurate or incomplete data
• request erasure of your personal data (“right to be forgotten”)
• request restriction of processing
• object to the processing of your personal data
• request data portability
• withdraw your consent at any time, where processing is based on consent

Requests regarding the exercise of these rights may be submitted using the contact details provided above.

8. Data Security

Fito Vita SR implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, protecting personal data against unauthorized access, alteration, disclosure, loss, or destruction.

9. Complaints

If you believe that your personal data are being processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority in Romania:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

10. Changes to This Privacy Policy

The Company reserves the right to update this Privacy Policy at any time. Any changes will be published through our official communication channels, and the updated version will apply from the date of publication.